Claims

United Guaranty gives lenders several convenient options for submitting claims. You can use fax, EDI, or our Internet-based system, Claims Station,® which is available on United Guaranty’s MI Guide.®

We offer EDI claims transmission acceptance for lenders that can submit claims electronically. EDI allows claims to be transmitted and received faster, less expensively, and more accurately than traditional paper-based submissions.

Contact the Customer Service Department

Telephone:

800.334.8966 ext. 0691
Monday–Friday, 8:30 a.m. to 5:00 p.m. EST

E-mail:

Claim for Loss Fax:

888.528.3273

General Fax: 336.275.2893

Great news about Claims Processing from United Guaranty!

On April 26, 2010 United Guaranty launched a dynamic new Web-based claims processing system, the Inventory Management System (IMS).

IMS is designed to streamline claims processing, automatically track lender-submitted docs throughout the system, and provide real-time updates via Claims Station on United Guaranty's MI Guide portal.

Questions?

View a list of Frequently Asked Questions.

E-mail:

For additional information on default reporting, loss mitigation, and claim procedures, see our
Additional Forms.